Service à la clientèle

NO.sujetPost Date
1Dealing with Patient Objections2004-03-28 13:41
2Dealing with People - Words to Avoid2004-03-28 13:51
3Dear Customer: I'm Here To Listen!2004-03-29 03:21
4Dear Sirs -or- Is Anybody Home?2004-03-29 08:01
5Debt Elimination Scam2004-04-01 02:21
6Delighting Customers - Three Solutions to Make the Difference2004-04-07 07:51
7Delivering Great Customer Service - 10 Tips2004-04-07 10:01
8Delivering Great Customer Service - 10 Tips2004-04-07 10:21
9Develop Loyal Customers for a Lifetime - part 1 (1 - 10)2004-04-14 04:31
10Develop Loyal Customers for a Lifetime - part 2 (11 - 20)2004-04-14 04:41
11Develop Loyal Customers for a Lifetime – part 1 (1 – 10)2004-04-14 04:51
12Develop Loyal Customers for a Lifetime – part 2 (11 – 20)2004-04-14 05:01
13Developing A Customer Complaint System2004-04-14 12:21
14Dial One if You Have Your Credit Card Handy2004-04-17 06:01
15Difficult Customers - There's No Such Thing2004-04-22 15:51
16Dissatisfied or Rude Customers Can Be Satisfied Customers2004-05-03 14:01
17Handling Telephone Abuse2011-06-21 09:02
18Do Something Special for Your Customers2004-05-08 20:11
19Do You Really Know How to Treat Your Customers?2004-05-14 15:41
20Do You Want More Profits? - Follow The Golden Rules Of Providing Good Customer Service2004-05-15 18:31
21Does Your Customer Service Suck?2004-05-20 09:41
22Does Your Prospective Customer Care? Relating to Customer Perceived Needs2004-05-20 22:21
23Great Customer Service Is The Foundation Of Business Success2011-06-06 02:07
24Don't Buy In A Bad Mood!2004-05-28 12:31
25Got A Consumer Problem?2011-05-31 17:58
26Don't Forget your Existing Clients2004-05-29 12:01
27DON'T Give Your Customers What They Want!2004-05-29 22:31
28Don't Hire A Grump To Deliver Great Customer Service2004-05-30 01:21
29Don't Promise Too Much2004-05-31 19:41
30Good Directions Mean You Will Never Lose a Customer2011-05-28 02:12
31Don't Work with Jerks: How to Recognize a Difficult Client Early2004-06-02 02:31
32Don't Worry, Bad Service Isn't Going Out of Style2004-06-02 03:31
33Doors by Catering to Your Clients2004-06-03 08:01
34Drawing the Line on Rude Customers2004-06-05 14:01
35E-Business’s Best Friend: eCRM2004-06-12 03:01
36Effective Listening Skills2004-06-24 12:51
37Email Marketing Manners 101: Clearing Your Inbox By Forwarding Email Messages To Someone Else2004-07-01 12:21
38Empowering Customer Service Vital2004-07-05 05:21
39Engage Your Customer – Write About Benefits2004-07-07 21:01
40Establishing Yourself as an Expert in the Eyes of Your Customers2004-07-16 13:41
41Everybody Sells the Same Thing I Do - or Do They?2004-07-20 07:11
42Everyone talks in code!2004-07-20 16:21
43From Scowl to Smile: 5 Practical Steps to Instill Exceptional Customer Service2011-04-09 17:04
44Extranets for Architects2004-07-29 00:21
45Faith And The No List Virus2004-08-02 11:21
46Fans, Not Customers2004-08-05 06:21
47Find Out Where Your Firm Stands in Today's Customer2004-08-19 12:41
48Find the Ideal Vending Location - Hire a Vending Locator2004-08-19 21:11
49Finding Out Why a Potential Customer is Calling On You2004-08-23 19:01
50First Contact: The Source of Customer Loyalty2004-08-29 01:41

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